Welcome to Farhan Kenya Adventure Safaris. By booking a tour or using our services, you agree to the following terms and conditions.
1. Bookings
All bookings are subject to availability and are confirmed upon receipt of the required deposit or full payment.
2. Payments
Payments must be made according to the agreed schedule. Full payment is required before the commencement of your tour unless otherwise agreed in writing.
3. Cancellations
Cancellation requests must be submitted in writing. Refunds, where applicable, will be processed according to our cancellation policy and may be subject to administrative or supplier charges.
4. Changes to Itineraries
We reserve the right to modify itineraries, accommodation, transport, or activities due to weather, safety concerns, government regulations, or unforeseen circumstances while providing suitable alternatives whenever possible.
5. Travel Documents
Guests are responsible for obtaining valid passports, visas, travel permits, vaccination certificates, and any other required travel documents before departure.
6. Health and Fitness
Travelers should ensure they are medically fit for the chosen tour and disclose any health conditions that may affect their participation.
7. Travel Insurance
Comprehensive travel insurance covering medical emergencies, personal belongings, cancellations, and evacuation is strongly recommended for all travelers.
8. Liability
Farhan Kenya Adventure Safaris acts as a tour operator and is not liable for delays, accidents, injuries, loss, damage, theft, or additional expenses resulting from circumstances beyond our reasonable control.
9. Wildlife and Safety
Guests must follow all instructions provided by safari guides and park authorities. Wildlife is unpredictable, and safety regulations must always be observed.
10. Customer Conduct
Guests are expected to respect local communities, cultures, fellow travelers, wildlife, and the environment throughout the journey.
11. Pricing
Tour prices are subject to change due to government taxes, park fee adjustments, fuel costs, exchange rate fluctuations, or supplier price changes before confirmation.
12. Privacy
Personal information provided during booking will be handled responsibly and used only for booking, communication, and service delivery in accordance with applicable privacy laws.
13. Governing Law
These Terms and Conditions shall be governed by the laws of the Republic of Kenya, and any disputes shall be resolved through the competent courts of Kenya.